Nueva empresa de información online de próxima apertura para Iberoamérica.Ĭreación y desarrollo de textos de temáticas femeninas para web (blogs, newsletters, ebooks) y otros soportes digitales. To apply, please send a copy of your curriculum vitae to (…).īusco Redactor/a de Contenidos Femeninos - Freelance We have two shifts available: 11:(…) Monday-Friday and 14:(…) Monday-Friday. Strong phone contact handling skills and active listeningįamiliarity with CRM systems and practicesĬustomer orientation and ability to adapt and respond to different types of charactersĮxcellent communication and presentation skillsĪbility to multi-task, prioritise, and manage time effectively Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolutionįollow communication procedures, guidelines and policiesĭependable high speed internet connection Meet personal sales targets and call handling quotas Provide accurate, valid and complete information by using the right methods/tools Identify and assess customers’ needs to achieve satisfactionīuild sustainable relationships of trust through interactive communication The target is to ensure excellent service standards and maintain high customer satisfaction.Įffectively manage a moderate amount of incoming calls Those who are here now and those who have left on a different path are the architects of these few past wonderful ten years.We are looking for an English speaking customer-oriented service representative to act as a liaison, provide services information and resolve any emerging problems that our clients might face with accuracy and efficiency. I am out of words because thanks to all of us, we have brought this agency here. I have never really understood that termin, since we are actually assuming that if you rotate 360 degrees, you will end up in the same place… Right?Īnd now, ten years later and with a hundred employees in our ranks, our challenge is to maintain the same level of commitment to our customers, the same commitment we had when we were only five people working with huge enthusiasm (more than actual business knowledge).Īgencies excel at selling talents, and we know how difficult it is to sell something intangible and making clientes really appreciate it, which is why the success of our company is 100% thanks to the people who are part of this group.
Helping your team grow while developing new skills is one of the risks of becoming a more generalist agency, another one of those agencies that does 360º marketing. Maintaining the culture in a growing team is one of the challenges of any company. We were afraid that growing our numbers could mean dispersing and losing that degree of specialization that we wanted to always have. We were striving to be a small company, with fifteen employees at the most, because we didn’t want to lose that rebellious and innovative spirit. It may seem obvious now, but ten years ago it was strange to think about an agency specialized mostly in digital matters, and more specifically, in search engines and social media. Neither better nor worse, but different from the other ones.
When we created Internet República, we did it with the conviction that creation of a new kind of agency was possible. 0 Likes The evolution of Internet Republic
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